Tech support engineer

TechSup | Infrastructure | IT

Who We Are

We are an IT development company with a portfolio of prominent international FinTech clients. We turn the boldest product ideas from the web 3.0, cryptocurrency, digital banking, and payment application industries into reality. Our team members live in various countries and work entirely remotely. We operate within a matrix structure, with multiple dedicated teams for each client.

Our stack: Python, React, JavaScript, PostgreSQL, Git, Docker, Kubernetes, AWS, DigitalOcean, Cloudflare, MongoDB, Elasticsearch

Challenges Ahead

Creating and evolving a high-traffic billing platform and payment processing system.
Launching digital banking products and electronic payment systems.

What You'll Be Doing

Provide technical support and assistance to internal customers for IT hardware, infrastructure, and systems issues.
Collaborate with user support teams, developers, and DevOps teams.
Diagnose software issues based on logs and monitoring, and make technical changes to IT infrastructure settings.
Write technical specifications for bug fixes, including basic script and code writing if necessary.
Document services and describe typical operations.

Who You Are

Familiar with Python, C++, and other programming languages.
Understand API and database structures.
Capable of writing SQL-like queries.
Able to understand and diagnose infrastructure issues.

What We Offer

Remote work with a flexible schedule.
Contract work option.
Stable compensation in USD, and also available in USDT.